Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Viper Comms, we're committed to promoting responsible gaming practices. Pokies and online gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. The house always has a mathematical edge, and the outcome of every game is determined by chance.

Please gamble only with money you can afford to lose, and always set limits before you play.

Age Verification

In Australia, you must be at least 18 years of age to access and use pokies or online gambling services. By using Viper Comms, you confirm that you are of legal age in your jurisdiction.

If you are under 18, you are not permitted to gamble. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own gambling habits, please seek help immediately:

• Chasing losses—trying to win back money you've lost by gambling more
• Hiding your gambling activity from friends, family, or partners
• Spending more time and money on gambling than intended
• Neglecting work, study, relationships, or other responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Feeling anxious, irritable, or restless when not gambling
• Lying about the amount you've spent or lost
• Gambling to escape problems, stress, or negative emotions
• Being unable to cut back or stop, despite wanting to
• Risking important relationships, job opportunities, or educational pursuits

If you tick even one of these boxes, it may be time to reach out for support.

Self-Help Tools & Limits

Many gambling platforms offer built-in tools to help you stay in control. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
• Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session.
• Session Time Limits: Set automatic session timeouts after a certain period to encourage breaks.
• Reality Checks: Receive reminders during play about how long you've been gambling and how much you've spent.
• Self-Exclusion: Voluntarily exclude yourself from gambling platforms for a set period, ranging from days to years.

Use these tools proactively. They're designed to support your wellbeing and help you maintain control.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free call)

United Kingdom

• GamCare – Free problem gambling support
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700 (24/7)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

These organisations provide free, confidential advice and can connect you with local counselling services.

If You Need Help, Please Reach Out

Problem gambling is a real issue, but recovery is possible. Speaking to someone is a sign of strength, not weakness. Whether you're experiencing mild concerns or serious difficulties, support is available 24/7.

Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.

At Viper Comms, we're committed to your wellbeing. If you have questions about responsible gaming or need additional support, please don't hesitate to contact us.